A trusted partner for interior designers
Out of the Box Receiving is recognized as a leading provider in the interior design industry in the Southeast. With an expanded 45,000-square-foot warehouse, we’re dedicated to handling your receiving, storage, and installation needs.
Service You Can Trust
Our team is known for their professionalism, friendliness, and expertise in safely managing and delivering high-value items. We take the stress out of logistics, ensuring your items arrive securely and on time.
Inventory Management at your Fingertips
Using our Smartsheet Inventory Management system, you can access real-time inventory with photos and detailed condition reports, allowing you to easily track the status of your items.
1. Receiving
2. Inspection
2. Inspection
At Out of the Box Receiving, we receive and handle new high-end furniture and décor with extra care.
Sidemarking: Key to Efficiency
Properly sidemarking your items is critical. Without this information, your inspections may be delayed, leaving you less time to file any necessary claims.
2. Inspection
2. Inspection
2. Inspection
Once your items arrive at our loading dock, we inspect them for damages, defects, or shipping errors within an average of three to five business days. Our team is trained to spot issues early so any issues can be resolved before it’s time for delivery and installation.
3. Storage
2. Inspection
4. Delivery
Out of the Box Receiving offers a range of storage options, from 5’ x 5’ up to 10’ x 20’, and we securely store your inventory until your delivery date. Most important, you can always see your inventory in Smartsheet, whether your items are with us short- or long-term. To keep our process efficient for all clients, we can’t accommodate warehouse pickups.
4. Delivery
5. Installation
4. Delivery
We coordinate with each designer before the delivery, so we can execute smoothly on your installation schedule. You’ll receive a two-hour delivery window to plan your day, and no matter the weather, we pride ourselves on being on-time.
5. Installation
5. Installation
5. Installation
Our installation team delivers courteous, professional service every step of the way to ensure you, and your client are satisfied with the final setup. When the installation is complete, we remove all waste, leaving the space clean and ready to go.
We’re fully licensed and insured. A certificate of insurance coverage is available upon request.
Are you a client with an existing contract starting a new project?
Let us know and we'll send you via Docusign a Client/Designer New Project Sheet.
Business Hours and Holiday Schedule
Out of the Box Receiving is open for business Monday through Friday. We receive deliveries Tuesday through Friday, 8 a.m. – 4 p.m. (no receiving on Mondays).
To enable our employees to spend time with their families, we observe the following holiday hours:
- Thanksgiving: We will close at 12:00 p.m. on the day before Thanksgiving and reopen the following Tuesday.
- Christmas: We will close on Christmas Eve and reopen on the first business day after January 1.
Get in Touch!
Let’s connect on your upcoming projects and explore how we can help your business.